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MICROCOST
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40 rue Jean Monnet - Bât.2
68200 MULHOUSE
FRANCE
Tel : +33 (0)3 89 60 68 54
Fax : +33 (0)3 89 42 00 88
Mail : contact@microcost.eu
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TCS - Web 2.0
TCS - Web 2.0 | Term and Conditions - Web 2.0 |
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Article 1 : Background These Terms and Conditions will apply to all sales are made through the websites www.microcost.eu , www.microcost.fr , hereinafter "websites." The company offers Microcost offers of products, services and package offers in its catalog and / or potential partners. These offers are subject to conditions specific to certain goods or services, including for example dematerialized products. For this purpose, specific conditions may derogate from the present general conditions of sale, Standard terms and conditions apply only to the commands available in France. Article 2 : Applicable Law All clauses contained in these terms, as well as any specific conditions on the websites are governed by the french laws. Article 3 : Offered The company Microcost markets several categories of products and services, with or without subscription. A selection of offerings The company Microcost and / or its partners is carried out to form the catalogue of products and services offered for sale. Some offers are only available on the websites. The supplies (batteries, paper ...), other than those present in the package are not supplied with the products. Article 4 : Ordering Any order implies your acceptance of these terms and conditions and / or specific conditions. After consulting with all the information available to make your choice, to complete your order you will have identifying you. To do this, you fill out a form with information you supplied. You are informed and agree that the seizure of such information to show your identity and your commitment. The registration of the order as soon validation of the payment by you. At that time, the number and the summary of the order are displayed on the screen and sent by e-mail at the email address previously recorded. This confirmation takes the place of engagement. Upon receipt of the order, Microcost The company performs the necessary checks at its consideration (compliance of the order, contact information, availability ...). The company Microcost may be led to ask for evidence with particular regard to the amount of the order. The company Microcost conducts all checks before the delivery of the products concerned. The company Microcost reserves the right to refuse to provide the anticipated product if you do not meet the criteria for coverage. It is possible, in exceptional cases (backorder provider for example), that the company Microcost either amenné to cancel your order. The information is then automatically sent by e-mail. From your side, you can upon request cancel your order product. This facility is open until debit payment. In addition, you have the right to return (see Article 11). In the case of a product on the mobile range, the sale is concluded that, subject to receipt of the signed contract in return, together with the supporting requested, and under the condition subsequent that you are not listed on the roster statements of unpaid debts and erratic managed by the Bank of France. Article 5 : Flash Sale Prices and products offered at these flash sales are exclusively reserved for orders placed via the Internet. These offers are subject to conditions, and we encourage you to check when these sales flash. The offers are limited in duration and quantity. To this end, a counter displays the number of remaining pieces in real time. Article 6 : Product availability The offers, products and prices are valid as long as they are visible on websites, within the limits of available stocks. In the event of a momentary break, the order is put on hold until we receive all the goods. You can follow the progress of your order, in the section followed orders. In other words, the order may be subject to a partial delivery. During a break on a final product ordered, you will be informed by e-mail. In this case, the cancellation of the order will be implemented, not be subject to any compensation. Article 7 : Prices The price of the products and services mentioned, which include all taxes, excluding charges for delivery, are those in effect at the time of your consultation and validation of order. The content and prices of offers are subject to change depending on the evolution of the supply of Microcost Company and / or its partners. Offers specific web can be made online, and is strictly applicable only to sales made on the websites. Unless otherwise, promotions can not be combined with other promotions. The company Microcost draw your attention to the fact that some prices may be subject to conditions, including subjected to purchasing a subscription with a minimum length of commitment. The VAT and other taxes, if any, are at your expense. The price shown on your bill is the price on the receipt electronic rounding the calculation of VAT closely. Under the EU rules for the treatment of waste electrical and electronic equipment (Decree of July 20, 2005), an environmental contribution is included in the price paid on the purchase of an electric or electronic equipment. The amount of the environmental contribution is available in the environment category. Article 8 : Payment To adjust your orders, Microcost The company offers several modes of regulation:
The rate on the credit card is made for shipment of the package. The company Microcost informs you that in a payment by check, the processing of your order is executed upon receipt thereof. The cheque was cashed immediately. To subscribe to services, Microcost The company invites you to defer payment terms contained in the contractual conditions specific to each service. Rules regarding the use of purchase orders: 1. Regulation by purchase order is allowed to pay all or part of your order. The conditions governing the use of purchase orders can be limited to a part of the online offerings. 2. The purchase order can lead to a monetary value, in any form whatsoever, totally or partially (including giving change, the credit on an account or on a credit card). It can not be replaced if lost or stolen, at the expiry of its validity, or exchanged or sold. 3. A single purchase order is allowed per order. In other words, it will not be possible to resolve an order with more than one purchase order. Article 9 : Clause reservation of title The ownership of ordered products is transferred to you that, after full payment of the invoice price, shipping costs if necessary. Article 10 : Delivery The delivery of goods is possible only for metropolitan France. Postage is free. The products are delivered to the address you entered during the validation of your order. The average delivery time is 72 hours from the order for all products and services under the company Microcost; this period includes the time of preparation of the order of products in our warehouses and the period of Postal delivery. The average time is not a time limit. Warning: For orders of products in the range, preparing orders is conditional upon receipt of proof. For orders paid by check, preparation of the order is conditioned by the receipt of your payment. Article 11 : Money back You have a right to return, for whatever reason, you can return an item within 15 days of receipt of your package. The return of products, will be to the address given on the delivery:
Microcost
40 Rue Jean Monnet Bat 2 F68000 Mulhouse By joining the documents accompanying the package (detailed return, delivery and invoice). The products should be returned in their original packaging, in perfect condition, with all their accessories, records and documentation. A refund check will then be sent within 30 days. The postage and risks are back at your expense. As regards the products or services associated with a subscription, please consult closely to the specific conditions of service or subscription you purchase, in case you want to exercise your right to cancel. Indeed, the use of certain services before the expiry of the period, is legally 7 days, leads to the charging of fees related to this transaction, which is 3 months of subscriptions at the rate of service you have subscribed. This request must be made by letter with acknowledgment of receipt to the following address:
Microcost
40 Rue Jean Monnet Bat 2 F68000 Mulhouse Article 12 : Warranty The after-sales service (VAS) and the guarantee is provided for the goods and services The company Microcost by all the agencies points SAV The company Microcost here for the number of VAS: www.microcost.eu For products in the range, Internet access and modems, the service is provided by the customer service Microcost Click here for the details of your customer service: www.microcost.eu For all other products, the warranty terms are defined by the manufacturers, from whom you must address. You can find the information necessary for the implementation of the guarantee in the proper use of products. In this case, the costs of any port would be at your expense. The products whose service is provided by the company Microcost are covered by a warranty parts and labor to be free from defects or manufacturing defects for 1 year, except for telephones in the range fixed for which the guarantee is 2 years, and batteries for which the warranty is 3 months. The warranty period begins from the date of establishment of the bill. The company Microcost shall strive to make repairs or exchanges be made as soon as possible. In the case of a blackout deemed irreparable by technicians delegates by the manufacturer, and to the extent possible, a standard exchange for an equivalent product will be available. Where appropriate, a refund will be implemented. The warranty does not cover:
The responsibility of Microcost The company could not be committed for damage that you may incur as a result of a malfunction of the goods or services, such as including any operating loss, while commercial harm or suffering. For applications to intervene out of warranty, you can get closer to your agency, in order to find out how to repair proposed by Microcost. Warning: some products are no longer supported by Microcost, once the warranty expired. In this case, you must go directly to the builder. The provisions of these terms and conditions of sale are not exclusive to the application of the legal guarantee for 1641 and following articles of the Civil Code. For services, the terms of service are planned in the specific conditions. Article 13 : Proof of transactions The data recorded by the company Microcost on the platform of payment as proof of all commercial transactions made by the company Microcost and yourself. The data recorded by the system of payment used and selected by yourself (or other banking institution), are proof of all financial transactions passed through Microcost, yourself and the institution (or other agency). Article 14 : Privacy Personal data is made in accordance with the law regarding the data, files and Freedoms on January 6, 1978. The information that you are required for certain Reported required to process and fulfill your requests and other useful for you and improve services that can be offered on the site. You have at all times a right to access and correct or opposition to your personal data. You just send us a letter to:
Microcost
40 Rue Jean Monnet Bat 2 F68000 Mulhouse You may wish to no longer receive our information. In this case you can follow the directions on each shipment. We inform you also that cookies record certain information that is stored in the memory of your hard drive. We use this information to generate statistics audience of the site. These cookies do not contain any confidential information about you. Article 15 : Force Majeure The responsibility of Microcost, or its partners, can not be held liable if the failure or delay in the execution of one or more of the obligations contained in this contract due to force majeure. Are considered especially as force majeure exceptional weather, natural disasters, fires and floods, lightning, power surges electronic attacks, strikes and legal or regulatory restrictions to the provision of services operator Web 2 , and any other event of force majeure or fortuitous event as defined in section 1148 of the Civil Code. |